Tubs The Ultimate Bath Store Inc.

disappointed

The store has a reasonable selection of fixtures, some higher end, mostly mid-range and some downright shoddy. And the salesperson we dealt with was reasonably knowledgeable. They carry little if any stock. We were told that the fixtures we purchased would be available in 2 weeks. And, 5 weeks and 5 days later... the fixtures arrived. I tried to suggested to the store manager that they could have handled things better (maybe suggest another product that would really be available in 2 weeks??). His response was that they did nothing wrong. "We never do anything wrong". How can you do business with people who never do anything wrong but who hold up your project by 3 weeks?